I have Windows 7 and Photoshop 5.1. Photoshop gets stuck on the startup screen at 'initializing' since around Dec 5th. It will only start again when I roll back to a restore point before Dec 5th. I have cleared preferences many times to get it to start and also uninstalled and reinstalled as PS help chat suggested yesterday. It seemed like there may be a problem with flash 11 but PS help support said, no it couldn't be that. What else can I do? Thanks,Meri
Moving this discussion to the Photoshop General Discussion forum.
Welcome to the forum.
From your description, the first thing that I would explore is to update your video driver. Those can be rendered obsolete, just with OS updates, so with your success using a System Restore Point, prior to perhaps an OS upgrade, the video driver becomes suspect.
Do not trust your OS, or any utility, to tell if you have the latest driver, as they will likely be at least 6 mos. out of date.
I would also post more info on your system, and especially your video card, and installed driver version and date. This FAQ Entry explains what info would be useful: http://forums.adobe.com/message/4587299#4587299
Good luck, and let us know a bit more, please.