3 Replies Latest reply on Dec 14, 2012 9:10 AM by John T Smith

    How install premiere cs6 upgrade with premiere cs3 installed and not recognized


      I have a Windows 7 integrale 64bits computer.

      I installed Premiere pro CS3 (upgrade from cs2)

      It run OK but refused activation (the Adobe Support told me this is due to CS3 uncompatibility with Windows 7).

      Then I tried to install Premiere C6 as upgrade from CS3.

      But the install program doesn't recognize the CS3 previous install and asks for old serial number. I check "upgrade from cs3" then enter the previous CS3 serial number. CS6 install refuses it. So I can't install it.Thanks for help.