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I have installed flash on my laptop, ie, but computer says no flash is installed. Help!

New Here ,
Dec 15, 2012 Dec 15, 2012

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I have Windows Vista SP2, 4gb, 32 bit.    Each time I install Flash 11 (via links) or 11.5 (directly), the screen tells me either I must close IE (task manager says it is closed) or install is complete.  But when I go to the adobe flash site, it says no Adobe Flash has been installed.screen shot compr.jpg

I am running McAfee.  Any idea what I can do?  I would prefer to not use Chrome.

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Adobe Employee ,
Dec 17, 2012 Dec 17, 2012

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Hello,

Welcome to Adobe Forums.

While running Adobe Flash Player make sure IE is not running.

Launch Task Manager and under process tab there should no process with "iexplore.exe"..

Note : Make sure you click "Show process from all users"

If in case Adobe Flash Player is installed and IE does not play Adobe Flash content then check the Add-on and Active-X filtering (Under Tools)

Thanks,

Vikram

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New Here ,
Dec 17, 2012 Dec 17, 2012

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Thank you for responding!!

 

I can check the add-on and ActiveX, but what should I check for?

Stacia

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Adobe Employee ,
Dec 17, 2012 Dec 17, 2012

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Make sure Shockwave Flash Object is Enabled (under Tools -> manager add-ons) and Active-X filtering is not checked (Under Tools -> Security)

Thanks,

Vikram

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