4 Replies Latest reply on Jan 6, 2013 6:14 AM by schloeb1

    runtime error

    c5con

      When I try to open Adobe Photoshop Elements Editor for Elements 11.0 version, I get a message that says: Runtime error!  This application has requested the Runtime to terminate it in an unusual way.  How can I fix this?

        • 1. Re: runtime error
          PECourtejoie Adobe Community Professional

          Hello!

          What is your Operating System?

          Is there more information in the error message?

          I'll see if there is a Ps Elements for beginners forum to move this discussion there...

          • 2. Re: runtime error
            PECourtejoie Adobe Community Professional

            Moved from Ps for beginners.

            • 3. Re: runtime error
              c5con Level 1

              Thank you for responding to my dilemma.  I have a Windows 7 operating system.  The only additional part of the Runtime Error message I get is to "contact the application's support team for more information".

              • 4. Re: runtime error
                schloeb1

                Hello, the same error occured on my PC (Windows 7 64bit).

                When I start PhotoShop Elements 11 - Organizer,

                Elem11Error002.jpg

                 

                I get the following error Message shown for a few seconds:

                Elem11Error003.jpg

                and after that automatically:

                Elem11Error004.jpg

                Pressing "Debuggen" has no rection at all (I have Visual C++ and Delphi w Debugging ON installed).

                All I can Do is "Programm schliessen" (close program).

                There is no Error Number or similar identification of the error.

                Any help much appreciated!

                Thanks

                BS