0 Replies Latest reply on Dec 15, 2012 12:51 PM by Sandra3490

    Can't access my eBooks from previous computer

    Sandra3490

      Hello,

       

      I got a new computer and had to reinstall ADE. I couldn't login to my old Adobe ID account and the password reset didn't work. Unfortunately, I created a new Adobe ID. I used the one email address I have for ages. It did let me create a new Adobe ID under my old email address with a new password. Now I cannot open my old epub eBooks anymore.

       

      I found the old email where I created my old Adobe ID and it was the same email address I used today for the new account.

       

      Any ideas for help?

       

      Many thanks and best regards,

       

      Sandra