4 Replies Latest reply: Dec 18, 2012 11:12 PM by BenjaminMarkus RSS

    After upgrading hard drive on MacBook Pro, Premiere will no longer open

    nate.andersen

      I just upgraded the internal hard drive on my MacBook Pro (mid-2010, unibody), OS 10.8.2, with an NVIDIA GeForce GT 330M 512 M Graphics card.

       

      I've been running Premiere Pro CS5, and then CS6, on the machine without any problems until I upgraded the hard drive (to a new Seagate Momentus XT SSHD 750GB).

       

      Now, when I load Premiere Pro, I get the following error message: "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."

       

      I've tried everything I can think of, including resetting preferences, and what they suggest here: http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html (I installed the latest CUDA driver, and my GPU driver is up to date; I am already set up as Admin on my computer).

       

      Another thing I did was go into Terminal and ran GPUSniffer. That was what worried me - it seemed to suggest that the card is not functioning, but I don't know if that means it's not functioning at all or not functioning in ways that Premiere can work with. Any advice? I'm tempted to open it back up and re-install the original hard drive, except that new one is making most other things noticably faster. Booting, opening and closing apps, etc.

       

      Here's the message I got when I ran GPUSniffer:

       

      --- OpenGL Info ---

      2012-12-15 16:03:27.492 GPUSniffer[1310:707] invalid drawable

      Vendor: NVIDIA Corporation

      Renderer: NVIDIA GeForce GT 330M OpenGL Engine

      OpenGL Version: 2.1 NVIDIA-8.0.61

      GLSL Version: 1.20

      Monitors: 1

      Monitor 0 properties -

         Size: (0, 0, 1440, 900)

         Max texture size: 8192

         Supports non-power of two: 1

         Shaders 444: 1

         Shaders 422: 1

         Shaders 420: 1

        

       

      --- GPU Computation Info ---

      Found 2 devices supporting GPU computation.

      CUDA Device 0 -

      Caught structured exception!Full test failed, trying 444 shaders only

      --- OpenGL Info ---

      2012-12-15 16:03:27.522 GPUSniffer[1310:707] invalid drawable

      Vendor: NVIDIA Corporation

      Renderer: NVIDIA GeForce GT 330M OpenGL Engine

      OpenGL Version: 2.1 NVIDIA-8.0.61

      GLSL Version: 1.20

      Monitors: 1

      Monitor 0 properties -

         Size: (0, 0, 1440, 900)

         Max texture size: 8192

         Supports non-power of two: 1

         Shaders 444: 1

         Shaders 422: 0

         Shaders 420: 0

       

       

      --- GPU Computation Info ---

      Found 2 devices supporting GPU computation.

      CUDA Device 0 -

      Caught structured exception!Minimal test failed, trying CPU only

      --- OpenGL Info ---

      2012-12-15 16:03:27.547 GPUSniffer[1310:707] invalid drawable

      Vendor: NVIDIA Corporation

      Renderer: NVIDIA GeForce GT 330M OpenGL Engine

      OpenGL Version: 2.1 NVIDIA-8.0.61

      GLSL Version: 1.20

      Monitors: 1

      Monitor 0 properties -

         Size: (0, 0, 1440, 900)

         Max texture size: 8192

         Supports non-power of two: 1

         Shaders 444: 0

         Shaders 422: 0

         Shaders 420: 0

        

      --- GPU Computation Info ---

      Found 2 devices supporting GPU computation.

      CUDA Device 0 -

      Caught structured exception!CPU only test failed