4 Replies Latest reply on Dec 18, 2012 2:28 PM by Vicktoria_H

    Premiere Elements 9 - can't uninstall from Mac


      I have adobe premiere elements 9.  I have 2 copies on mac and one on pc.  I have had issues with one mac and have tried to deactivate or uninstall.  I have opened a project to access deactivate and get an error.  I have tried to uninstall with adobe uninstall and get a message to download and run the cleaner tool and am still unable to deactivate or uninstall.  I can't reinstall and uninstall because the DVD player is not working.  I rang phone support to be informed that there is no longer phone support for this version.  Can anyone help me please as I need to install on the new computer