1 Reply Latest reply on Dec 19, 2012 11:30 AM by namedujour

    Problems Publishing Captivate Demo RH10

    namedujour Level 1

      I've also been out on the Captivate forum with this question, which was addressed last summer. Published Captivate 6 videos display "Connection Error" when you play them. The thread instructed me to download a patch to fix this. I did that, and others in that forum say the fix worked for them, but I don't know what they used to post their videos, and I didn't notice anyone stating they were using Robohelp.

       

      I can't get the video to play when I insert it into Robohelp. I've tried Insert>Adobe Captivate Demo, and I've also tried importing the HTML file. In both instances, the video still displays "Connection Error" when you try to play it.

       

      Does anyone know if I need to do something else in order for this to work in Robohelp?


      Thanks!