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how to use adobe 5.0 on windows 7 to install 2 upgrades.

New Here ,
Dec 19, 2012 Dec 19, 2012

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how to use adobe 5.0 on windows 7 to install 2 upgrades.

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correct answers 1 Correct answer

Adobe Employee , Dec 19, 2012 Dec 19, 2012

Keith you maybe facing an issue with trying to install Photoshop CS2 on Windows 7 in general.  If you have both serial numbers registered, and one of them is a full version, then you can request that your software be unlocked to allow for installation.  Our support team will better be able to determine your eligibility for this.  You can contact them via chat at http://adobe.ly/yxj0t6.

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Adobe Employee ,
Dec 19, 2012 Dec 19, 2012

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It is not necessary to install the previous versions for your upgrade.  You can enter the qualifying serial number as part of the installation process.

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New Here ,
Dec 19, 2012 Dec 19, 2012

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PLEASE TELL ME HOW. tHERE IS NO OPTION FOR THAT, ONLY THE UPGRADE NUMBER. TODAY=WORST DAY IN A LONG TIME! tHANKING YOU IN ADVANCE, KEITH

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Adobe Employee ,
Dec 19, 2012 Dec 19, 2012

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What Adobe software and version are you currently trying to install exactly?  You should be prompted to enter the qualifying serial number after you enter the upgrade serial number for the latest version of the software you are trying to install.

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New Here ,
Dec 19, 2012 Dec 19, 2012

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Just put in windows 7 to accomidate a new camera. I have adobe 5.0 with photoshop 6.0 upgrade and CS2 upgrade First needs to be the original, it's too old. They ask for the ser. # but it can't work without the original full version installed. Today 120,000 photos were errased by a person, my daughter, \by mistake. I am PHOTOGRAPHER! UGH!! tHAT'S ANOTHER STORY (THANKS FOR LISTENING!) kEITH

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Adobe Employee ,
Dec 19, 2012 Dec 19, 2012

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Keith you maybe facing an issue with trying to install Photoshop CS2 on Windows 7 in general.  If you have both serial numbers registered, and one of them is a full version, then you can request that your software be unlocked to allow for installation.  Our support team will better be able to determine your eligibility for this.  You can contact them via chat at http://adobe.ly/yxj0t6.

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New Here ,
Dec 19, 2012 Dec 19, 2012

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Thanks, I'll call them tommorrow, Keith

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