5 Replies Latest reply on Dec 28, 2012 4:57 PM by hsx285@coventry.ac.uk

    Problem installing Premeir on Windows 8 laptop


      I run the setup program and it all starts just fine. I select the language (English) and then it gives me the "Preparing to install" progress bar. Then the installer exits and puts a text window on the screen. The window is called "Windows Installer" and the text inside is about how to use Windows Installer V 5.0.9200.16384. It looks like the command line syntax help screen for Windows Installer.


      The laptop came with Norton Internet Security and I have turned everything off that I can find shy of uninstalling it. I told it not to scan any files on the C drive.


      I have contacted Adobe Chat and they don't know what to do.