1 Reply Latest reply on Dec 23, 2012 10:43 AM by Alec Molloy

    Interactive pdf with movies/swf files doesn't work in up-to-date Acrobat Reader

    ginageewhiz Level 1

      Hi, I've a CS6 InDesign doc with movies (MP4's from a URL) and a few swf files. When exporting as an interactive pdf, all the links, movies, swf's work fine in my Acrobat Pro. They work fine on other peoples PC's with Acrobat Pro. But on all my clients PC's with up to date Reader, the movies are playing slow, and the pdf just doesn't work as expected. With links to next page etc not working either. They have up dated their Flash Player too. Still not working well.

      Is there a magic fix? Can I re-save this pdf differently so they can experience all the interactive features properly?

       

      I created a similar pdf last year from CS5, but adding in the movies & links on the pdf. Do I have to do this again?

      Yours, mostly quite fed uply, Gina !