4 Replies Latest reply on Dec 22, 2012 5:16 PM by Dennis Wendt

    ADE Immediate Crashes

    CityOfShadows

      ADE is driving me crazy - hoping you wonderful folk can help ........................

       

      I've tried installing it 4 times now (uninstalling after each failed attempt). It appears to download fine, the installation appears to work fine, ADE fires up, and then when I click on anything it crashes (first click it crashes every time, and whatever the menu etc is that I click on). There's no real error message, just "ADE encountered a problem and needs to close" and it offers to send a report.

       

      Other details:

      - I'm running XP, and downloaded with Firefox 17

      - I've never used ADE before

      - I've also tried rebooting the PC in between install, to no avail

       

      Anyone know what I can do to get a robust install so I can start downloading paid-for ebooks?

       

      Many thanks!