1 Reply Latest reply on Dec 23, 2012 4:05 AM by hatstead

    Task Manager

    masey-22

      Hi, I was having trouble installing elements 11, I got an answer back saying Close the bridge, process in your task manager/activity monitor

      what does this mean and where do I go to find this, I am not computer literate, is this an easy task??

      thanks

        • 1. Re: Task Manager
          hatstead Adobe Community Professional

          On a windows machine, right click on a blank area on the bar at the bottom (the start button, clock are there), Left click on on "Start task manger", then access the Processes tab, and kill the process.