ERROR: DW051

[Guest]

Hey guys, i was just trying to install AE Cs6 Trial(On a Windows 7,64bit), so the installation go like 2% and crash, Already tryed cleaner tool and didnt worked =/

Log:

Exit Code: 15

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW051 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s), 0 warning(s)

ERROR: DW051: Dependency of session payload {4817D846-700B-474E-A31B-80892B3E92E3} DVA Adobe After Effects CS6 11 has changed.

ERROR: Media DB Error : 6

-------------------------------------------------------------------------------------

[Mylenium]

We cannot know. Your info is far too vague. The media.db error indicates eitehr permissions issues with the installer source files or another Adobe app already installed blocking certain files. In any case, run the cleaner tool again making sure to clean out everything Adobe and then try again.

Mylenium

[Guest]

Yeah, i got the AE instaled before but give me the 0::42 error, so i unistaled and when i try to install again happens this...

[MichaelKazlow]

Try the CS Cleaner Tool then try to re-install:  http://www.adobe.com/support/contact/cscleanertool.html

[JairajMike]

Hi MR. Card,

Follow the solutions mentioned in the below document. It should resolve your problem.:

http://helpx.adobe.com/creative-suite/kb/exit-code-15-installing-ccm.html

Revert back if you face any issues.

Regards,

Jairaj

[Guest]

Tryed to do it (i'm on windows), still wont working... maybe i'll reinstall my windows