1 Reply Latest reply on Dec 25, 2012 1:52 PM by Todd_Kopriva

    After Effects CS6 for Mac is not starting (no start screen)

    tetrikus-ch Level 1

      Hi all

      I face problems with starting After Effects CS6 on my Mac since a few days. If I click the Application Icon, the icon bounces for about 20 seconds. After that, nothing is happening. The AE start screen is not displayed at all. If I use the shortcut Cmd+Alt+Esc, the window tells me, that After Effects is not responding.

       

      Some more information:

      • After Effects CS6 with the latest updates
      • OS X 10.8.2
      • No error message
      • Was working fine before
      • No other software running
      • No third-party effects or plugins
      • 2x2.8GHz Quad-Core Intel Xeon
      • 20GB 800MHz DDR2 FB-DIMM
      • ATI Radeon HD 5770 1024MB
      • 12TB RAID disks
      • Blackmagic Intensity Pro (PCIe) is installed, but this was also the case, when I haven't the problems yet
      • Steps to reproduce:
        • Click on the AE icon in dock
        • Open AE by spotlight
        • Click on the AE icon in the applications folder

       

      Thank you in advance for every hint.

       

      Best regards,

      Markus