18 Replies Latest reply on Jan 14, 2013 10:18 AM by Lee Bartelme

    CF 10 Update  6

    iccsi Level 1

      I see CF 10 Update 6 on the CF 10 Admin.

      After I download and install and logout and log backin, the update 6 is available still there.

      It seems that CF 10 shows previous message or it did not update.

      Can you please advise how i can check that does CF 10 did install update or it shows the message for some reason even I downloaded and installed the update?

       

      Your information and help is great appreciated,

       

      regards,

       

      Iccsi

        • 1. Re: CF 10 Update  6
          BKBK Adobe Community Professional & MVP

          Open the ColdFusion Administrator page. Click on the (System Information) button. Read off the values for Version and Update Level. If update 6 is installed, the values will be, respectively, 10,0,6,283435 and /C:/ColdFusion10/cfusion/lib/updates/chf10000006.jar.

           

          Alternatively, run the following code:

           

          <cfoutput>

          Is CF update 6 file on server: #fileExists("C:/ColdFusion10/cfusion/lib/updates/chf10000006.jar")#<br>

          ColdFusion version: #server.coldfusion.productVersion#

          </cfoutput>

          • 2. Re: CF 10 Update  6
            WolfShade Level 4

            Did you reboot the server after the update?

             

            ^_^

            • 3. Re: CF 10 Update  6
              Carl Von Stetten Adobe Community Professional & MVP

              I have had the same problem with all of the updaters.  What worked for me was to make sure that the account ColdFusion was running under was added to the local Administrators group.  If it wasn't already, I also had to stop and restart the ColdFusion service after putting the account into Administrators.  Then I was able to get the updater to install properly.

               

              -Carl V.

              • 4. Re: CF 10 Update  6
                iccsi Level 1

                Thanks for the message and help.

                The version number is 10,0,5,283435 and chf10000006.jar exists.

                 

                Thanks again for helping and information,

                 

                Regards,

                 

                Iccsi,

                • 5. Re: CF 10 Update  6
                  iccsi Level 1

                  Thanks for the information and help,

                  Yes, I did reboot computer.

                  Thanks again for helping and information,

                   

                  regards,

                   

                  Iccsi,

                  • 6. Re: CF 10 Update  6
                    iccsi Level 1

                    Thanks for the message and herlp,

                    Yes, I stop and start the server.

                    Thanks again for helping and information,

                     

                    regards,

                     

                     

                    Iccsi,

                    • 7. Re: CF 10 Update  6
                      BKBK Adobe Community Professional & MVP

                      iccsi wrote:

                       

                      The version number is 10,0,5,283435 and chf10000006.jar exists.

                      That tells us that the update JAR was downloaded, but has yet to be installed. To re-install, follow these steps:

                       

                      1) Stop ColdFusion;

                      2) (Assuming you're on Windows) Delete the file C:/ColdFusion10/cfusion/lib/updates/chf10000006.jar;

                      3) Start ColdFusion;

                      4) Log in to the ColdFusion administrator;

                      5) Run the server updater; wait till ColdFusion finishes installing the update.

                      • 8. Re: CF 10 Update  6
                        iccsi Level 1

                        Thanks a million and helping,

                        It works now,

                         

                        Thanks again,

                         

                        Regards,

                         

                        Iccsi

                        • 9. Re: CF 10 Update  6
                          Lee Bartelme Level 1

                          My version and Update Level are correct, but I still see the updates as available and none as installed.

                          • 10. Re: CF 10 Update  6
                            Carl Von Stetten Adobe Community Professional & MVP

                            See my post above from 12/26/12.  Since you've already applied the updater, I think you'll have to remove the update first, then follow my suggestion to make sure the ColdFusion service is running as an account with local Administrator priviledges, and install the update again.  You can uninstall the update by opening a command prompt at ColdFusion10\cfusion\hf-updates\hf-10-10006\uninstall folder and running "java -jar uninstaller.jar" (on Windows, I'm not sure what the equivalent commands are on Linux or MacOS).

                             

                            -Carl V.

                            • 11. Re: CF 10 Update  6
                              Lee Bartelme Level 1

                              I manually ran the uninstaller, but nothing really happened. My command prompt hung for a bit, I don't "think" CF restarted, and the version and update level didn't change.

                               

                              if I remove the updates/chf10000006.jar; file when the update has not been uninstalled, will it break something? How can I even tell if it's uninstalled? Everything (except for availalbe updates/installed updates) points to the fact that update 6 is still applied.

                              • 12. Re: CF 10 Update  6
                                Carl Von Stetten Adobe Community Professional & MVP

                                IIRC, you'll have to manually restart ColdFusion after running the uninstall (I've only had to do uninstall an update once, and it was a few months ago).  If after that ColdFusion is still showing the update 6 version numbers, then make sure that you open the command prompt as Administrator to run the uninstaller.  Since the updaters may update more than just the chf1000000x.jar files, simply removing that file may not actually roll back the entire update.  You can take a look at the log files in the \ColdFusion10\cfusion\hf-updates\hf-10-00006 folder to see what other files might have been touched.  I think the previous version of those files will be found in the \ColdFusion10\cfusion\hf-updates\hf-10-00006\backup folder.

                                 

                                -Carl V.

                                • 13. Re: CF 10 Update  6
                                  Lee Bartelme Level 1

                                  Looking at the Uninstall log file. It says:

                                   

                                  Summary

                                  -------

                                   

                                   

                                  Uninstallation: Successful.

                                   

                                   

                                  25 Successes

                                  0 Warnings

                                  0 NonFatalErrors

                                  0 FatalErrors

                                   

                                  So I guess it worked. I will remove the jar file in the updates folder and attempt a manuall install of the update this time rather than through the browser,

                                  • 14. Re: CF 10 Update  6
                                    Lee Bartelme Level 1

                                    So I stopped coldfusion. Remove the jar file in the updates directory. Manually installed the update from the hf directory. Everything looks good now. Adobe needs to fix their installer as it currently doesn't work from the browser. Thanks Carl.

                                    • 15. Re: CF 10 Update  6
                                      Carl Von Stetten Adobe Community Professional & MVP

                                      I'd say that the updaters do work from the browser, if you make sure the ColdFusion service account is in the local Administrator's group.  Every problem I've had with the updaters was resolved by this.  In my case, Windowes Group Policies that are pushed by the Active Directory domain remove the ColdFusion service account from Administrators.  So before I run an updater, I re-add the service account to Administrators, restart the ColdFusion service, and then run the updater.  This has worked without issue on my production server (Windows 2008R2), my local development desktop (Windows 7 64-bit), and my development laptop (Windows 7 64-bit).

                                       

                                      -Carl V.

                                      • 16. Re: CF 10 Update  6
                                        Lee Bartelme Level 1

                                        I think I found the groups. How do I know which account is tied to Coldfusion? Under the service it says under Log On As: Local System.

                                        • 17. Re: CF 10 Update  6
                                          Carl Von Stetten Adobe Community Professional & MVP

                                          It is usually recommended to create an account specificially for ColdFusion to run as.  If ColdFusion needs to access resources on another network server or location, that account should probably be created in Active Directory.  Then grant appropriate permissions to that account for any network share or folder structure that ColdFusion needs to access, as well as any local folder structure (including the ColdFusion folder).  If ColdFusion doesn't need to access network resources, a local account will do.  The lockdown guides provided by Adobe offer some good direction on this.  Anyway, whatever account you create, set the ColdFusion service to Log On as that account, then put the account in the Administrators group.

                                           

                                          -Carl V.

                                          • 18. Re: CF 10 Update  6
                                            Lee Bartelme Level 1

                                            Thanks for your help. I admin Coldfusion but our IT admins the machines them selves. I'll put in a request for them to setup Coldfusion with an account so I can use the updated as it is intended.