0 Replies Latest reply on Dec 26, 2012 11:45 AM by stillm4tic123

    Camera Raw Update Error "Another instance of Updater is running" CS5

    stillm4tic123

      Hey, tried to open Raw files in cs5 today on a Rebel t3i I just got. Recieved error saying I needed to update raw plugin, knew it was gonna have to be done eventually. Been using a 50D for a long time without a problem.

       

      When I go to update the plugin I immediately get the error stating another instance of the updater is running. Can't be true. Nothing in task manager, restarted program and computer, no other users on this computer...what the hell?

       

      Live chat was useless, any ideas here?

       

      Edit: Also just tried to install ACR 6.4 since that's the minimum requirement for this new camera...same error!