Hi, have been editing several Canon HDV1080i PAL mpeg2 files in PE10 over last few weeks. Same mpeg2 files are being used, just editing the scenes. Just had one of the mpeg2 files audio dissapear 100% on me across all the scenes I use it for. Been working fine up to now. I am on holiday and have brought my hard drive with files to edit on a laptop (usually editing on my home PC), so this may be causing the problem in terms of conforming the files into laptop, although laptop has latrest quicktime etc.
Just seeing if any common answers may be out there (have done some searching through past posts). Back home tomorrow, so hopefully back on PC the problem goes away?? cheers.
When you add a clip to your Premiere Elements project, the program must conform it before it can play it. If you interrupt the conforming process before the file is completely conformed, the audio will drop off or not appear at all.
Clear the clip from your Project Assets, then use Add Media/From Files and Folders to bring it back in. This time, give it a couple of minutes to fully conform. (Messages along the bottom of the program will tell you that the file is conforming.) Once it's fully conformed, it should work just fine (assuming the corruption isn't on the clip itself.)
Many thanks mate, I thought the conforming may have been interrupted as you noted, and have re-set and works fine, so very happy customer. cheers.
Great news, Exeter!