2 Replies Latest reply: Dec 28, 2012 9:27 AM by Troubled One RSS

    How do I install Photoshop from the .exe files I got from Adobe?

    Troubled One

      I downloaded Photoshop CS2 from Adobe's site.  That download gave me 5 .exe files, including CreativeSuiteCS2Disc1.exe, CreativeSuiteCS2Disc2.exe, and CreativeSuiteCS2Disc3.exe. 

      When I clicked on CreativeSuiteCS2Disc1.exe, files were extracted and installation began.  I put in my serial number and other information, and things seemed to be going fine.  Then a window popped up with the message "Please insert Disk 2."  Well, I don't have a Disk 2.

       

      My download included a file "CS2_install_Win.pdf."  In those instructions, it says "the InstallShield wizard may return an error, "Please insert disk [ number ]." If this error occurs, click OK in the dialog box and then double-click the disk image to which the installer refers to manually extract the disk and complete the installation."  So, I clicked on CreativeSuiteCS2Disc2.exe, which overwrote the extracted files from CreativeSuiteCS2Disc1.exe.  But the box saying "Please insert Disk 2" didn't go away. No matter how many times I clicked "OK" it just stayed there.  

       

      Still, CreativeSuiteCS2Disc2.exe ran, and when it was done I got a message that installation was complete.  But, when I tried to run CS2, I got an error that my serial number and organization were invalid or not installed properly.  I know they were installed because I put them in when I ran CreativeSuiteCS2Disc2.exe

       

      So, given that following the pdf instructions that came from the download don't seem to work, can anyone out there offer me better instructions on how to do this installation?  I was thinking of extracting each .exe file to a CD, then just inserting those CDs one at a time.  Will that work?

        • 1. Re: How do I install Photoshop from the .exe files I got from Adobe?
          Mylenium MVP

          Missing personalization infopoints to permissions/ user privileges issues which are to be expected with such old versions on contemporary operating systems. Run as admin, turn off security stuff, try compatibility modes. Actualyl burning the discs will of course work, but you might look into simply mounting folders/ disc images as virtual drives e.g. using Daemon Tools Lite or your disc burning software's own disc mounter.

           

          Mylenium

          • 2. Re: How do I install Photoshop from the .exe files I got from Adobe?
            Troubled One Community Member

            Thank you for your response.  I have tried working with compatibility modes, but with no success.  Hadn't tried security aspects before, but doing so in response to your post didn't seem to help either.  I will try the virtual drive idea.  I take it that would mean running each .exe file to extract to different folders, then mounting the first folder (the one made from CreativeSuiteCS2Disc1.exe) and running it?  Or do I have to mount all 3 folders before running the first?