Dialogue box tells me Flash Player is installed - however, it is not. Running MAC OS 10.6.8, Safari

[marycheri]

I have unstalled Flash Player.  Restarted computer, then run the Flash Player Install.  When done, dialogue box tells me Flash Player is installed - however, it is not.  Running MAC OS 10.6.8, Safari 5.1.7, trying to install Flash Player11.5.502.135.  I need to know what to do, as I can not access bank statements, etc.

[Sunil_Bhaskaran · Accepted solution]

Hi,

What do you see in the following folder: Library > Internet Plug-ins

Do you see any Flash Player related files in it?

If No, install Flash Player.  The following link has step-by-step info on installing Flash Player. http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-mac.html#main-pars_headin...

After a successful installation, enable Flash Player in your browser: Go to Safari > Preferences and then select Enable Plug-ins and Enable JavaScript.

Thanks,

Sunil

[marycheri]

Thank you, thank you, thank you! I have been fussing with this problem for

months and you have solved it for me! Hope you have a wonderful and

prosperous new year!

On Sat, Dec 29, 2012 at 10:30 PM, Sunil_Bhaskaran

[Sunil_Bhaskaran]

Happy to know that the issue is solved.

Wishing you a great new year!!

Regards,

Sunil