5 Replies Latest reply: Dec 29, 2012 7:06 AM by Ann Bens RSS

    Encore goes in the stands, and each time by 80 percent

    steenmikkelsen2 Community Member

      My problem is that when I "Import as: Asset -  video files into Encore CS5, Encore goes in the stands, and each time by 80 percent.

      There are subsequent a message that "Encore is not responding."

      In other instances, I also see that error "Encore does not match"

       

      I have lot of RAM - 32 GB and my CPU is Intel i7 - 3.20 GHz

      I've tried to uninstall Encore and install it again - still have the problem

       

      encore.jpgEncore min opsætning.jpg