I am working on a POS training project. Because of this, the
PC is very restricted (no start menu, no explorer, no run window,
etc...). We have been able to install Captivate 2, and things have
been working well. I can record demonstrations and save them. I
then take the saved files to another machine to edit and finalize.
Projects with stills work with no troubles. I have some
pieces that require recording with full motion video. They record
fine. I am unable to save the project. I recieve an error saying
the files are locked by another program or user. This only happens
with projects with recorded full motion video. I assume this is a
permission problem, with the movie files created. I would assume
there are two ways to solve this. 1.) Find the temp files, and edit
their permissions. 2.) Run captivate as Admin.
Obviously solution 2, sounds like the better choice. However,
with the restrictions on the PC, this is difficult. I can get to a
DOS prompt from a protected part of the POS, which is how I have
installed and launch captivate. Is there a way to "run as" from
command line? If not, am I able to change ownership/permissions
from the command line? If so, where would I find these temporary
In Captivate 2, if you click Options > Recording
Options... > Full Motion Recording tab, you will see where the
temp files are normally placed. You may want to try changing this
area and see if your results improve.