3 Replies Latest reply on Jan 1, 2013 10:01 AM by the_wine_snob

    When I try and add a video from my iPhone it fails to load with a generic error. How do I fix this?

    TexasTechI&E

      I have been trying unsuccessfully to get a video from my iPhone to load.  It plays just fine on windows media player, but every one I try and add on Adobe gives me the same "Add media failure.  The importer reported a generic error."  what do I do to fix this.?