0 Replies Latest reply on Nov 21, 2007 11:52 PM by jclguru

    Reports Not Updating?

    jclguru Level 1
      Using RoboHelp 6 and Server 6.

      If I enter a word to Search for and the result isn't found and then
      I go to the Report section and look at Unanswered Questions,
      that word isn't showing up (I have clicked on Update).

      Even Frequently Asked Questions is coming up empty.

      I do see the message that says its updating, but no results.

      I have noticed that the reports stopped recording any data
      after 10/25/07 by using the Custom option.

      Any ideas on what's wrong?

      Thanks
      Doug