2 Replies Latest reply on Aug 18, 2016 2:31 AM by SteveG(AudioMasters)

    Audition 3 and the activation service

    SteveG(AudioMasters) Level 6

      I haven't experienced this for myself, but apparently as of December 13th 2012 the activation service for Audition 3 and some other products has been disabled because of a security issue. So if you need to uninstall and reinstall Audition 3 you will have to follow the instructions on this page.

       

      It's important to note that the software you may have on a disk won't work any more - you have to use the version on the download page, and the serial number provided with it; no other combination will work.

       

      If there are any other issues with this, please post comments on the appropriate forum.

        • 1. Re: Audition 3 and the activation service
          SteveG(AudioMasters) Level 6

          Thanks to KenWF for providing more information about this from AuditionBugs.

           

          In some instances, where attempts are made to re-establish Audition 3 on the same drive that it was previously on, it won't re-install because the drive deactivation didn't happen, as the activation server doesn't exist any more. If this happens to you, you will have to perform your own deactivation in the registry - details follow: (I suggest printing this out, rather than working from the screen.)

           

          "The activation method used in Audition 3 introduced problems when drives were cloned. Fortunately, Adobe has moved away from this method sincethen, but for these situations with the older releases, here are the stepsfor a full manual removal:


          These steps should wipe almost all traces of Audition from the system andallow it to be reinstalled. If you're on a 64-bit Vista or Windows 7system, some of the folder names may be different, for instance""C:\Program Files (x32)\" instead of just "C:\Program Files\".


          Delete folders:

          C:\Program Files\Adobe\Adobe Audition 3.0\

          C:\WINDOWS\Installer\{53C141BA-4F9E-43FB-B4F9-0C01BB716FA8}


          Delete these Registry groups:

          HKEY_CLASSES_ROOT\Installer\Features\4CF9FE68902F02547B1E7CFFE0BEFDFFHKEY_CLASSES_ROOT\Ins taller\Features\AB141C35E9F4BF344B9FC010BB17F68A

          HKEY_CLASSES_ROOT\Installer\Products\AB141C35E9F4BF344B9FC010BB17F68A

          HKEY_CURRENT_USER\Software\Adobe\Audition\3.0\

          HKEY_LOCAL_MACHINE\Software\Adobe\Audition\3.0\

          HKEY_LOCAL_MACHINE\Software\Installer\Features\4CF9FE68902F02547B1E7CF FE0BEFDFF

          HKEY_LOCAL_MACHINE\Software\Installer\Features\AB141C35E9F4BF344B9FC01 0BB17F68A

          HKEY_LOCAL_MACHINE\Software\Installer\Products\4CF9FE68902F02547B1E7CF FE0BEFDFF

          HKEY_LOCAL_MACHINE\Software\Installer\Products\AB141C35E9F4BF344B9FC01 0BB17F68A

          HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer \UserData\S-1-5-18\Products\4CF9FE68902F02547B1E7CFFE0BEFDFF

          HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer \UserData\S-1-5-18\Products\AB141C35E9F4BF344B9FC010BB17F68A

          HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall \{53C141BA-4F9E-43FB-B4F9-0C01BB716FA8}

          HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall \Adobe Audition 3.0

           


          • 2. Re: Audition 3 and the activation service
            SteveG(AudioMasters) Level 6

            This is an update on the original information, hopefully answering some more questions about this:

             

            It occured to me when looking at the instructions above that no mention has been made of the Documents and Settings Application Data folder, which you also may want to delete (although not necessarily, if you are doing a reinstall). Its location on XP machines is:

             

            C:\Documents and settings\{yourusername}\Application Data\Adobe\Audition

             

            Although on later OS versions, you will have to look in Roaming data to find it.

             

            The other thing to mention is that the download is for the original version of Audition 3, and that there is a bug-fix patch for this. This is still available, and ideally should be applied, but only after you have a basic working version again. You can download it here:

            Adobe - Audition : For Windows : Adobe Audition 3.0.1 Patch - English

             

            Also, although I can't give you a direct link to the download, you will get slightly closer to it by starting from this page:

            Download Adobe Acrobat 7 and Adobe Creative Suite 2 products

             

            As I mentioned in the initial post: It's important to be aware that your original serial number for Audition 3 won't work any more - it cannot be activated. You have to use the one provided with the download.