Are you working in an Admin account or a Guest account?
I ended up contacting Adobe tech support via phone. I had to do the following for both AE and PPro.
Start > Run > %appdata% > Adobe > Premier Pro > 6.0 and rename it.
It seemed to work like normal after I renamed the folder to lets say..... Old6.0. A new 6.0 folder is created when opening the program again. This goes with AE and other Suite products if there is trouble.
Hi all, since two days ago, after installing new upgrade for premiere Pro CS6, I have the same problem with error reporting dvamarshal.dll (App. Ver. 22.214.171.124., Fault Module Ver. 126.96.36.199.) I tried to rename dir 6.0 to something else ex. 6.0_old - Premiere create new folder but still reports the same problem. - (error dvamarshal.dll while opening) - Can someone help me with this problem, please ??? (Can I undo the upgrade?) Everything worked perfect before upgrade...
Thanks for contacting the adobe forums,
We really apologies for the inconviences.
Please provide us following information of the system :
What is the OS and version ?
What is the Graphics Card installed on the system ?
How much Ram do you have ?
Do you use any external Hard Drive ?
Are you using security software e.g. Norton, etc
Please check if you have windows defender turned on ?
Hi all - problem solved. I upgraded Premiere from 6.0.4 to newest version 6.0.5 and I also made like before Admin rights to the .exe file. ("Adobe PremierePro.exe" - Properties-Compatibility-Privilege level/Change settings for all users and check "Run this program as an administrator"). Everything with premiere seams to be perfect now. Thanks.
I'm getting the same error after Premiere Pro CC starts up then crashes.
I'm running 64 bit Windows 7. I checked the color parameters, took ownership of the files, tried several admin cleaner schemes, uninstalled and re-installed and still it crashes.
Pre Pro worked fine in the beginning of the trial version except the last time it crashed, so I am peeved right now since I thought that buying the contract would update the program and fix that error. Nope. I don't have days to work on this so I am going to have to uninstall
Could this error "Stackhash Appcrash" have to do with Internet Explorer?
Because this is a brand new giant drive PC I bought just for video editing and it's crashing like this.
If you have this problem you might try this -
1. Click on the Start menu and then go to the Control Panel
2. Click on System Maintenance and then System
3. Choose Advanced System Settings.
4. Under System Properties, select Settings from the Performance section at the top.
5. Click on the Data Execution Prevention tab.
6. Select “Turn on DEP for all programs and services except those I select”.
7. Find the executable file for the application that triggered the error. In Windows 7 and Vista, you can locate your GroupMail executable files (i.e. GMMailer.exe and GMEdit.exe) in C:\Program Files\GroupMail 5.
8. Select the application causing the error and click Open to add it to your DEP Exceptions list.
9. Click OK to save your new settings.