2 Replies Latest reply on Jan 2, 2013 2:19 PM by rraheja1234

    Photoshop CS6 crashes when I paste Japanese characters

    rraheja1234

      As soon as i paste Japanese text and click on a different layer, photoshop freezes and crashes. Any thoughts?

       

       

      Steps to reproduce:

       

      1. Open cs6 photoshop 64 bit

      2. Create a new appliaction

      3. Add a layer

      4. Paste in some japanese text (Sample text - ご旅行中も、安心してワンちゃんをお預けください)

      5. Hit enter

      6. Click on a different layer (background layer)

      7. Crashes with the following error -

       

      Problem signature:

        Problem Event Name:          APPCRASH

        Application Name:          Photoshop.exe

        Application Version:          13.0.0.0

        Application Timestamp:          4f61c045

        Fault Module Name:          gdiplus.dll

        Fault Module Version:          6.1.7600.17007

        Fault Module Timestamp:          4f92480a

        Exception Code:          c000041d

        Exception Offset:          000000000008244a

        OS Version:          6.1.7600.2.0.0.274.10

        Locale ID:          1033

        Additional Information 1:          6579

        Additional Information 2:          65797a953b83adec1a71640febe3832f

        Additional Information 3:          4b52

        Additional Information 4:          4b5251c9d0fe72ebe75f6332fd2ec1d9

       

       

       

      Event Viewer gives the following details -

       

      Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045

      Faulting module name: gdiplus.dll, version: 6.1.7600.17007, time stamp: 0x4f92480a

      Exception code: 0xc000041d

      Fault offset: 0x000000000008244a

      Faulting process id: 0xe34

      Faulting application start time: 0x01cde9278c823485

      Faulting application path: D:\Installs\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe

      Faulting module path: C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.17007_none_2b 47185a719d6182\gdiplus.dll

      Report Id: 6a4a88a6-5521-11e2-affe-f46d04d2e782