8 Replies Latest reply on Jan 3, 2013 2:46 PM by CharlesArtist

    I've been trying to get some results and now I'm getting pissed.


      I installed Photoshop Touch on my new iPad. The screen is locked in landscape mode and is usually upside down. On Monday I telephoned Adobe, asked for a call back and got a call more than 1 1/2 hours later. I was immediately put on hold and later talked to someone who had no clue about my problem or about Photoshop. He asked me to stay on the line "for a couple minutes" and a Photoshop person would help me. I held the line for almost 2 hours and finally hung up. Is it possible to authorize me to download the app again, without a charge? I have been a loyal Apple and Adobe fan and customer for twenty years. At least.