3 Replies Latest reply on Jan 4, 2013 4:40 AM by Peter Spier

    InDesign CS6 Install error

    GaryjMorris

      I am getting an error when installing, the installer did not initialise. The PDA.log file has the following in it.

       

      /3/2013 14:11:15 [FATAL] DWANative - Error in opening mediaDB error code:11

       

       

      1/3/2013 14:11:15.159 [FATAL] DeploymentNativeApplet The start applet did not return the result xml. StartApplet returned <error>Failed to open session</error>

       

       

      1/3/2013 14:11:15.159 [FATAL] Deployment.FetchMediaInformation Error in starting deployment native applet

       

       

      I have seen reference to downloading the instaler file again, where can I find these files ?

       

      MAny THanks.