I am getting an error when installing, the installer did not initialise. The PDA.log file has the following in it.
/3/2013 14:11:15 [FATAL] DWANative - Error in opening mediaDB error code:11
1/3/2013 14:11:15.159 [FATAL] DeploymentNativeApplet The start applet did not return the result xml. StartApplet returned <error>Failed to open session</error>
1/3/2013 14:11:15.159 [FATAL] Deployment.FetchMediaInformation Error in starting deployment native applet
I have seen reference to downloading the instaler file again, where can I find these files ?
I can also add that I have tried 2 different installation disks, plus I have also downloaded the trial copy from Adobe and still get the installation error.
You should call the tech support line. Installation issues are handled at no charge for the current release.