1 Reply Latest reply: Jan 3, 2013 1:58 PM by Jon Fritz II RSS

    FTP failure in CS 5.5

    whatalotofrubbish Community Member
    whatalotofrubbish Jan 3, 2013 12:47 PM

      I have been updating one of my sites on and off all day. Suddenly I started getting error messages that the server was not responding.

      The remote files were all visible in my remote screen, but it had become impossible to ftp any files. When I checked the site info, I found that the FTP address, Username, password and root directory fields were all blank.

      This applies to about 8 sites. It did not happen all at once, as sometimes the files transferred successfully.

      Has this happened to anyone else?

        • 1. Re: FTP failure in CS 5.5
          Jon Fritz II CommunityMVP
          Jon Fritz II Jan 3, 2013 1:58 PM (in response to whatalotofrubbish)

          I've never seen that happen, but it sounds like something is corrupting the site defintions. Here's what I would do...

           

          1. From the Files tab menu, choose Site > Recreate Site Cache, then check if the ftp info is actually gone, if it is...

           

          2. Run any and all anti-virus/anti-malware software you have and kill any bugs you find.

           

          3. Go through the process of clearing the DW cache file and config folder: http://forums.adobe.com/thread/494811

           

          4. Build new Site Defintions in DW from existing content and delete the old ones.

           

          5. If it still happens after that, a full un-install and reinstall of DW