1 Reply Latest reply on Jan 4, 2013 7:26 AM by c.pfaffenbichler

    missing component-fatal error


      i just recently migrated all the info on one macbook to my new macbook. everything works fine except that when i try to open a file in CS4. a message pops up saying "missing component - fatal error". i have numerous message boards with no solution. uninstalling & reinstalling doesn't seem to fix it & so i am at loss as what to do. my lightroom 4 works just fine. help?

        • 1. Re: missing component-fatal error
          c.pfaffenbichler Level 9

          What is your OS version?



          Are Photoshop and OS fully updated?

          As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by keeping command-alt-shift pressed on starting the program or starting from a new user-account.

          System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.

          Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)


          If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.