0 Replies Latest reply on Jan 3, 2013 10:03 PM by wayvir

    Camera Raw/DNG 6.7 not loading CS5 Extended (or Elements 11)


      I install Camera Raw 6.7 for CS5 Extended.  Install successfull per Adobe Application Manager.  Successfully installed all updates.   I look in CS5  Edit>Preferences>Camera Raw and it says no plug in installed.   I attemp to open a Raw file (CRW/CR2) and it says wrong doc type.  Installed DNG converter 6.7 with a successful install.  But when DNG runs it crashes and I get the error message "Adobe DNG Converter has encountered a problem and needs to close...".   Same issue with PS Elements 11.  Not only are the file formats (Raw CRW and CR2) not even recognized, they do not appear in the open window greyed out as I've seen in other video demonstrations of the product.  I've uninstalled and reinstalled both products with virus/firewall protections disabled.   I have a AMD Athlon XP 3200+, 1.0 GB RAM Running XP Professional w/SP3 with 100+ GBs of available disk space.