0 Replies Latest reply: Jan 4, 2013 12:30 AM by senthil.t RSS

    Adobe Drive locks Creative Suite files while ingesting

    senthil.t Community Member

      Hi,

       

      We are using adobe drive to ingest creative suite files into DAM.

      We need to pre-process the creative suite files before saving in DAM.

      The problem is till adobe drive completes saving the file, the file is not accessible throught any creative suite applications.

      We cannot open the file when drive is processing, we tried creating a temporary file from the master file.

      The creative suite application(Illustrator) is not able to open the temporary file also tilll the drive completes processing.

      Any workaround for this?

       

       

      Thanks,

      Senthil.