I have a problem connecting remotely to scout. I have downloaded both apps for ios and android and installed them on both my devices. they discover the scout program running on my pc but when i try to connect it simple cannot. I also tried connecting manually - also does not work. I tried stopping firewall, making private network, even made the pc a hotspot for the phones to connect directly too. Every time i get the same result - the devices discover the pc, its name shows in the phones app but can not connect.
Please if you have any suggestions or think i am doing something wrong give a shout.
edit: Forgot to mention that i tried several different ports just in case some were in use by other apps
Can you please try the following :
1. Turn off Ethernet (use only wireless) and retry.
2. Type in IP address using the "other" option in the mobile app
3. Ensure you have the preference "Make this computer discoverable by Scout Companion app" in Scout preferences checked.
If it still has issues, please let us know the device OS versions you are using.
thank you for your replay, but as i mentioned in the first post i had tried these options already. However there was a second firewall from the NOD32 antivirus which i was unaware of. So after i disabled it (since it was the fastest way) it all worked like a charm
Cool, thanks for the update!