8 Replies Latest reply on Jan 6, 2013 11:19 AM by Rhoadman

    Error during start up of Premiere Pro CS6.  "... could not find any capable video play modules..."


      During start up of Adobe Premiere Pro CS6, I get the following error message.  "Adobe Premiere Pro could not find any capable video play modules.  Please update your video display drivers and start again."  This does not occur on After Effects, and the program runs successfully.  Premiere Pro will not open, and in the start up window the last thing the status line states before the error message occurs is: "Loading ImporterQuikTime.prm"


      I have added an NVidia GPU card to my system and have installed the latest video drivers from the NVidida website (GeForce 310.70).  This did not help.  I have QuikTime on my computer, but am not sure if it needs to be in a certain file location.


      I have also gone in to BIOS after installing the GPU and disabled internal graphics, but that did not help either.  Not sure what to do next.  Any suggestions?


      Thank you,