3 Replies Latest reply: Jan 6, 2013 9:51 PM by Chris Cox RSS

    CS6 Lighting Effects will not run

    kurzkid01 Community Member

      Not enough RAM?  Really?  I am running HP laptop....Intel I7 2nd generation / 8GB Ram / 750GB HD / 1 GB VRAM.  Even small files are not working.

       

      Please advise

        • 1. Re: CS6 Lighting Effects will not run
          Chris Cox Adobe Employee

          Have you installed all the Photoshop updates?

           

          And how is it not running?

           

          Have you checked the Help->System Info listing to make sure your GPU is working correctly and that the 3D features are working enough to use Lighting Effects?

          • 2. Re: CS6 Lighting Effects will not run
            kurzkid01 Community Member

            I am using Adobe Creative Cloud...so updates come regularly.  I have used this filter before,  Now when it is launched it just gives me this error:

             

                 "could not complete the lighting effects command becasue there is not enough memory (RAM).

             

            I have checked preferences.  Video Card has been enabled for 3D and I am using 6.85GB allocation for photoshop.  Have bumped it to 98%.  I have checked efficiency at bottom, never drops below 100%. 

             

            Heres the stats on the help / system info:

             

            Adobe Photoshop Version: 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00) x64

            Operating System: Windows 7 64-bit

            Version: 6.1 Service Pack 1

            System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

            Physical processor count: 4

            Logical processor count: 8

            Processor speed: 2195 MHz

            Built-in memory: 8140 MB

            Free memory: 5142 MB

            Memory available to Photoshop: 7169 MB

            Memory used by Photoshop: 90 %

            Image tile size: 1028K

            Image cache levels: 4

            OpenGL Drawing: Enabled.

            OpenGL Drawing Mode: Advanced

            OpenGL Allow Normal Mode: True.

            OpenGL Allow Advanced Mode: True.

            OpenGL Allow Old GPUs: Not Detected.

            OpenCL Unavailable

            OpenGL Version: 2.1

            Video Rect Texture Size: 8192

            OpenGL Memory: 3845 MB

            Video Card Vendor: Intel

            Video Card Renderer: Intel(R) HD Graphics Family

            Display: 1

            Display Bounds: top=0, left=0, bottom=900, right=1600

            Video Card Number: 1

            Video Card: Intel(R) HD Graphics Family

            Driver Version: 8.15.10.2476

            Driver Date: 20110809000000.000000-000

            Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32

            Video Mode: 1600 x 900 x 4294967296 colors

            Video Card Caption: Intel(R) HD Graphics Family

            Video Card Memory: 3846 MB

            Serial number: 90970054957065439090

            Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

            Temporary file path: C:\Users\PHILIP~1\AppData\Local\Temp\

            Photoshop scratch has async I/O enabled

            Scratch volume(s):

              C:\, 673.2G, 471.5G free

            Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

            Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

            Additional Plug-ins folder: not set

             

             

            Installed components:

               ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768

               adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

               AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

               AdobeOwl.dll   Adobe Owl 2012/09/10-12:31:21   5.0.4   79.517869

               AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

               AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1686  

               AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

               AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

               AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

               adobe_caps.dll   Adobe CAPS   6,0,29,0  

               AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768

               ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

               aif_core.dll   AIF   3.0   62.490293

               aif_ocl.dll   AIF   3.0   62.490293

               aif_ogl.dll   AIF   3.0   62.490293

               amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

               ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768

               AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

               AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

               Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768

               BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768

               boost_date_time.dll   DVA Product   6.0.0  

               boost_signals.dll   DVA Product   6.0.0  

               boost_system.dll   DVA Product   6.0.0  

               boost_threads.dll   DVA Product   6.0.0  

               cg.dll   NVIDIA Cg Runtime   3.0.00007  

               cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

               CIT.dll   Adobe CIT   2.1.0.20577   2.1.0.20577

               CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768

               data_flow.dll   AIF   3.0   62.490293

               dvaaudiodevice.dll   DVA Product   6.0.0  

               dvacore.dll   DVA Product   6.0.0  

               dvamarshal.dll   DVA Product   6.0.0  

               dvamediatypes.dll   DVA Product   6.0.0  

               dvaplayer.dll   DVA Product   6.0.0  

               dvatransport.dll   DVA Product   6.0.0  

               dvaunittesting.dll   DVA Product   6.0.0  

               dynamiclink.dll   DVA Product   6.0.0  

               ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

               FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

               filter_graph.dll   AIF   3.0   62.490293

               hydra_filters.dll   AIF   3.0   62.490293

               icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

               icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

               image_compiler.dll   AIF   3.0   62.490293

               image_flow.dll   AIF   3.0   62.490293

               image_runtime.dll   AIF   3.0   62.490293

               JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

               libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

               libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

               LogSession.dll   LogSession   2.1.2.1681  

               mediacoreif.dll   DVA Product   6.0.0  

               MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

               msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

               msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

               msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

               msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

               msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

               msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

               msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

               msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

               pdfsettings.dll   Adobe PDFSettings   1.04  

               Photoshop.dll   Adobe Photoshop CS6   CS6  

               Plugin.dll   Adobe Photoshop CS6   CS6  

               PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  

               PSArt.dll   Adobe Photoshop CS6   CS6  

               PSViews.dll   Adobe Photoshop CS6   CS6  

               SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

               ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

               svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

               tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

               tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

               updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

               WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

             

             

             

             

            Required plug-ins:

             

             

               3D Studio 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Accented Edges 13.0

               Adaptive Wide Angle 13.0

               Adobe 3D Printing 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Angled Strokes 13.0

               Average 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Bas Relief 13.0

               BMP 13.0

               Camera Raw 7.3

               Chalk & Charcoal 13.0

               Charcoal 13.0

               Chrome 13.0

               Cineon 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Clouds 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Collada 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Color Halftone 13.0

               Colored Pencil 13.0

               CompuServe GIF 13.0

               Conté Crayon 13.0

               Craquelure 13.0

               Crop and Straighten Photos 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Crop and Straighten Photos Filter 13.0

               Crosshatch 13.0

               Crystallize 13.0

               Cutout 13.0

               Dark Strokes 13.0

               De-Interlace 13.0

               Dicom 13.0

               Difference Clouds 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Diffuse Glow 13.0

               Displace 13.0

               Dry Brush 13.0

               Eazel Acquire 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Embed Watermark 4.0

               Entropy 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Extrude 13.0

               FastCore Routines 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Fibers 13.0

               Film Grain 13.0

               Filter Gallery 13.0

               Flash 3D 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Fresco 13.0

               Glass 13.0

               Glowing Edges 13.0

               Google Earth 4 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Grain 13.0

               Graphic Pen 13.0

               Halftone Pattern 13.0

               HDRMergeUI 13.0

               IFF Format 13.0

               Ink Outlines 13.0

               JPEG 2000 13.0

               Kurtosis 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Lens Blur 13.0

               Lens Correction 13.0

               Lens Flare 13.0

               Liquify 13.0

               Matlab Operation 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Maximum 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Mean 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Measurement Core 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Median 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Mezzotint 13.0

               Minimum 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               MMXCore Routines 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Mosaic Tiles 13.0

               Multiprocessor Support 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Neon Glow 13.0

               Note Paper 13.0

               NTSC Colors 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Ocean Ripple 13.0

               Oil Paint 13.0

               OpenEXR 13.0

               Paint Daubs 13.0

               Palette Knife 13.0

               Patchwork 13.0

               Paths to Illustrator 13.0

               PCX 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Photocopy 13.0

               Photoshop 3D Engine 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Picture Package Filter 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Pinch 13.0

               Pixar 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Plaster 13.0

               Plastic Wrap 13.0

               PNG 13.0

               Pointillize 13.0

               Polar Coordinates 13.0

               Portable Bit Map 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Poster Edges 13.0

               Radial Blur 13.0

               Radiance 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Range 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Read Watermark 4.0

               Reticulation 13.0

               Ripple 13.0

               Rough Pastels 13.0

               Save for Web 13.0

               ScriptingSupport 13.1

               Shear 13.0

               Skewness 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Smart Blur 13.0

               Smudge Stick 13.0

               Solarize 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Spatter 13.0

               Spherize 13.0

               Sponge 13.0

               Sprayed Strokes 13.0

               Stained Glass 13.0

               Stamp 13.0

               Standard Deviation 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               STL 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Sumi-e 13.0

               Summation 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Targa 13.0

               Texturizer 13.0

               Tiles 13.0

               Torn Edges 13.0

               Twirl 13.0

               Underpainting 13.0

               Vanishing Point 13.0

               Variance 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Variations 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Water Paper 13.0

               Watercolor 13.0

               Wave 13.0

               Wavefront|OBJ 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               WIA Support 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               Wind 13.0

               Wireless Bitmap 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00)

               ZigZag 13.0

             

             

            Optional and third party plug-ins: NONE

             

             

            Plug-ins that failed to load: NONE

            Flash:

               Mini Bridge

               Kuler

            Installed TWAIN devices: NONE

            • 3. Re: CS6 Lighting Effects will not run
              Chris Cox Adobe Employee

              You should be on 13.1.1.

               

              And your graphics driver is over a year out of date.