11 Replies Latest reply on Nov 5, 2016 8:27 AM by dolycoed

    I cannot open PP CS6 it gets stuck on "Loading exporterAVI.prm"

    KyleHall Level 1
      • I am Running Windows 8 x64 fully patched (cs6 is windows 8 certified)
      • I have installed all the updates for PP CS6 i belive it is on version 6.03
      • I have uninstalled (and checked remove prefrences) and re-installed the app
        • I have the creative cloud version
      • As far as i know i do not have any 3rd party codecs
      • I am not running the Mecury Playback Engine.
      • This also happens on Media Encoder and Encore.
      • I have tried running the program as Administrator and that doesn't work.
        • Also as a new user who is an administrator.
      • Any thoughts?