4 Replies Latest reply on Feb 5, 2015 1:56 PM by Bob Dix Photographer

    Capture of 1920 x 1080i clips from Canon HV20, failed as PP CS5.5.2 says Camera Off line ?

    Bob Dix Photographer Level 2

      Capture of clips from a Canon HV20 has worked perfectly for 5 years, now PP CS5.5.2  "says off line". Using a i7 64 bit computer, only happened since motherboard replaced ?

       

      New cabling has been installed , did not fix issue. Canon has checked camera and output is correct as HDV listed in Premiere Pro CS5.5.2

       

      Any ideas ?

       

      Thanks.............

       

      Ps Windows will actually capture video from camera on firewire when camera is turned on, but, PP CS5.5.2 will not respond.