8 Replies Latest reply on Jul 23, 2014 7:16 AM by Dominik Kietla

    E_IO_CANNOT_OPEN

    nsHolly Level 1

      I am getting this error:

      "Error getting License. License Server Communication Problem: E_IO_CANNOT_OPEN"

       

      It occurs whenever I try to open an ACSM (either from the library or from the kobo website).

       

      I have tried uninstalling, reinstalling, deauthorizing, reauthorizing. I have tried disabling my firewall and my virus protector. The error occurs on both my home network and my work network.

       

      I've also tried googling the error, no luck.

       

      Help please! I can't download my books!

       

       

      (if it's relevant, I'm on windows 7)