I seldom use the feature but I have not noticed any issues with it yet.
Is there any chance that you were working on a duplicate of the image at some other location on your disks?
Do you use »Save in Background«?
Do you work locally or across a network?
Can you reproduce the failure reliably or is it purely conicidental?
Because in the latter case even the Adobe employees might have difficulties trouble-shooting this.
Thanks for the reply.
I just upgraded to CS6 from CS5 a few days ago, and this is my first week in heavy usage.
I do have Save in Background turned on. I am saving locally. I also have auto recovery saves turned on, at 5 minute intervals (CS6 has crashed a few times on me)
Yesterday I used Close All with Save maybe 10 times, and it exhibited this behavior 2 of those times.
In the two cases, I had 3 PSDs open, each a little over 400 mb in size. It seemed to save two of the images, but left one unsaved. I noticed that instead of spending several seconds saving, it would quickly just close that image - as though it believed no changes had been made. The changes that had been made to the image were routine - add some adjustment layers, some masks etc.
I have tried to reproduce it by opening the same images, making similar changes and then repeating Close All with Save, but so far no (bad) luck. Idle speculation - could it have something to do with the frequent interval of autorecovery saves that I do? Some kind of conflict? Or is it something to do with background saves? Definitely never saw this in previous versions of PS.
As a workaround, I have made a simple action that saves an image and apply it in batch. I just can't risk losing work.
Yes, I am running Win7-64, version 13.1.1 x64
Hmm. I have not seen or heard of this issue. It would be helpful to have a copy of the file that's having trouble saving if you can isolate/repeat the problem consistently.
Thanks for the quick replies. It's actually done it to seemingly very different images in separate folders. I'd be happy to send the PSDs and any hardware specs... is there an upload FTP? (Note, they are about 400 mb in size)
The repeating part will be difficult. This is why I was wondering if it could somehow be related to the recovery autosaves - could it be that image was being backed up in the background at the same time I tried to close and save?