We get a lot of folks here with TechSmith problems. The only thing I can suggest is not to use it. Others may have more helpful suggestions.
Some saved discussion links that may help
Techsmith codec http://forums.adobe.com/message/3692768
I have encountered the same, though not with Camtasia footage. I have never discovered exactly what contributes to the Duration being missed, but did find a workaround, though an odd one.
In my case, the files have been DV AVI's, via conversion from other formats, and PrPro misses the Duration of some, though not all. I found that if I Imported those problem files into Adobe Premiere Elements, then Exported them to the exact same format/CODEC, DV-AVI, those resulting files would Import into PrPro perfectly, and the Duration would be correct. Why? Never found the reason, or why seemingly identical files worked differently.
I can only guess that something is incorrectly formed/written in the offending files' headers, and PrElements corrects that. It has never failed to see the correct Duration.
Sorry that I do not have a better suggestion, other than, it happens to me too.
Instead of using the Techsmith codec, install Lagarith and save your recording with this codec.
Premiere has no issues with Lagarith.
I am still using Camtasia Studio 3 with Lagarith.
Thanks everybody for their insights.
I don't have Premiere Elements, but I attempted similar actions using Adobe Media Encoder. I'm afraid it did not work.
I installed Lagarith and re-exported the Camtasia footage using that codec, but again, I encountered the same issue.
I am now attemting to break down the video in Camtasia and exporting it in small chunks. This is mostly working. Sometimes a chunk imports into Premier just fine, other times I encounter the same issue as with the full length video.
Still open to suggestions but, I fear Jim may have had it right.
Thanks again for all the help.
After you have done your recording then save as avi with Lagarith.
This option is in the Camtasia Recoreder Tools options / General
Under Streams you set the codec. Give it a spin.
The Camtasia Studio 3 does not work on my pc, so I cut the video on the timeline.
Thank you for that. It was a workflow that I had not considered for my case, as usually the DV-AVI's are perfect.
Will test, when I next encounter a problem one.
I do not understand your post.
THis is about Camtasia and techsmith codec
And not about dv-avi and Elements.
What I was explaining is that the exact same thing happens, with some other material. The symptoms are exactly the same, as what the OP is encountering. It appears that the same problem can exist beyond the TechSmith CODEC's - while they might be causing the issue in the OP's case, the behavior is not limited to the TechSmith material.
From my investigations, it seems to be an improper file header, and PrPro's inability to fully extract the Duration information, and act on that.
In both the OP's case, and in mine (different input material), it seems to be unique to only certain files, where many Import with the proper Duration, but not all of the files. Without doing a spreadsheet, I would guess that it happens to me only about 5% of the time, with 95% of the files Importing perfectly, with the correct Duration.
In my case, seeing the same behavior, albeit with different soucrce material, I found commonality between the OP's issue, and what I have observed. That leads me to believe that there might be something wrong with the faulting files, that are not 100% unique to the TechSmith material.
I think the best way to work around this issue is to extract the actual .avi files created by Camatsia. I had the same issue, and searched the web and here as well with hardly any luck, and managed to fix it on my own. Techsmith needs to place this workaround where other people facing the problem can access this solution.
Simple open up the .camrec project in Camtasia Studio, then right click on the file on the Clip Bin then choose "Extract camrec contents."
Then choose a folder where you would like the extracted files placed. It will extract the video and audio separately, along with some icons. From here just import the newly created .avi file into premiere and use that file instead, along with the audio file to accompany your vide. This will show the full lenght of the video and not just a portion. While this worked out for me, I am not sure it will work out for everyone. If this solution works for anyone, please let me know. I am using the latest version of Camtasia 8, and Adobe Premiere CS6.
I found no reason to export as mp4, nor to export as .avi using the actual Camtasia Studio presets, or to install any other codecs x64 or other.
I am having the same problem with .avi files created with GoPro Cineform software. I take an .avi that is over 17 min and plays the full duration with Windows Media Player and every time I import it to PP CS6, it only imports a little over 3 minutes. Very frustrating. I would love to know how to import the whole file to PP...
I too am having the same issue with .avi files created with GoPro Cineform software. After converting a batch of raw MP4s to .avi files in Cineform, 4 out of 21 files showed up in Premiere Elements 11 with shortened durations. The original files were between 8'19'' and 10'33'' duration. The other files imported fine.
Same issue. I previously used NeoScene to convert .mov files from a Canon 5d mark ii to the easier to edit with Gopro Cineform .avi format in Premiere Pro CC. They used to work fine but now Premiere only recognizes a very small part of the file. The first 18 seconds of an 8 minute file.
I tried importing the file to a new clean scene and the problem remained.
I need to be able to work with this footage. Somehow Premiere is no longer able to properly read clips it used to be able to read.
I would like to hear something from Adobe on this issue.
EDIT: I just updated my GoPro software to 2.0 and the problem was instantly solved. The same might apply to TechSmith.
EDIT 2: Upon rendering the edit I discovered that while the entire length of the clip was represented it in fact stopped playing new frames at the same frame as it had before. So no luck. Updating GoPro Cineform made the length of the file display correctly (7min) but did not actually let me play the file beyond the first 18 seconds - it just showed the same frame.
I deleted all preview files and cleaned Media Cache files (under media/preferences) - this didn't help.
Finally I made the file offline, closed Premiere, changed the file name and re-opened Premiere. Then I right clicked over the file in the Project window and chose replace file to re-connect. The file finally came in correctly. I've now rendered it and it runs through the entire 7 min.
Message was edited by: ereitz
Same issue with Morae recordings (also a TechSmith product). While importing three video files, each over an hour in length, only one comes through. The remaining two only have 2:54s of video, while VLC and winplayer have no problem playing them.
Instead of using the Techsmith codec use the Lagarith codec, much easier.
Thanks Ann. I'm giving that a go now. I'm also trying a transcode using VLC to see if it can rip out the TechSmith codec for me. I think the VLC path adds an extra lengthy step so as long as Premiere plays nice with Lagarith I should be good.
i do also have issue importing AVI files captured by GOPRO and converted in GOPRO studio to AVI - it only imports about 1;43 min but my video is 8 min long ... soooooo frustrating
I have the same issue with .AVI file recorded using Cineform GoPro codec. My 45minute recording, which works great when played in Media or Quicktime Player, imports in CSS6 at only a few minutes. Has anyone figured this out yet?
Never mind. I saw Raykoteknik's post that worked-copied below. Thanks Raykoteknik!
BOOM! Works! Thanks!
This is the file that GoPro gave me: http://software.gopro.com/PC/CFHD_AVI_Importer.prm
And this is where I copied it to:
Local Disk C
Adobe Premiere Elements 11
Thanks! This worked great for me (Leal's solution with extracting) when one of my exported avi-files from Camtasia did not show the correct length in Premiere Pro.