Thanks Curt, and read the other post also. Good to know that there may be a fix, but, as the Adobe Application Manager has now locked me out of CS6, will a future fix unlock and give me access to CS6 once again ?
I have all the Adobe Documentation to prove my full product purchase if needed. Good job I always keep two or three versions of Photoshop on the Mac, with a big job on the go, was able to carry on in CS5 Extended.
Thanks for the quick response by the way - appreciated
I can't get into my paid version of Photoshop CS6 to do some work !! I'me being invited to trail the Extended and I don't want to.
WTF is going on with Adobe ???????
A fix ? Just replace the sloppy management. :-(
I agree Gary, and for anyone who didn`t keep a previous version on their computer, it would be the difference between completing a job and missing the deadline. I am frustrated, as I followed all the instructions, but now have a version that I am locked out of. Further more, it would have been REALLY NICE if Adobe could at least apologies for the issues we are facing, but, no, nothing !
Having paid out good money for what should be a full, and working programe, I am also wondering if I am entitled to a refund, should no ' fix ' be forthcoming ?
Have to wait and see, but happily CS5 Extended works beautifully, so will stick with that until I hear something from Adobe.
Sorry. This is a known issue the activation team is working to address ASAP. Tech doc and workarounds:
Trial screen displays when you open Photoshop CS6: http://helpx.adobe.com/photoshop/kb/trial-screen-displays-you-open.html
Sorry, I was a bit uptight this morning about the issue. My Mother passed away last Friday and I needed to immediately process a portrait of her for the undertaker to see how she liked her hair so they could prepare her for family viewing. And then, I have to process other images for the Order Of Service.
Imagine my emotions when I was met with a fix that requires a full install when i had to get the work out.
Apologies for my language.
Sorry to hear about your mother. Losing a parent is never easy.
No sweat on the post. I know this is a frustrating issue!
I'm hopeful we'll have an update out in the very near future. Thank you for your patience.
My sympathies Gary, for your recent loss, I know how it feels - no apologies needed.
Thank you Jeffrey, really appreciate the quick response, and for the info. Will just hang in there and see what happens