0 Replies Latest reply on Jan 9, 2013 7:42 AM by dotanddan

    error getting license license server communications problem

    dotanddan

      the whole message is "error getting license license server communications problem E_AUTH_BAD_DEVICE_KEY_OR_PKC12

       

      i receive this error when i try to reopen my downloaded book.  if i deauthorize and authorized my pc then dowbload the book again i can read it. 

       

      dell inspirion 910 netbook, windows xp sp3

       

      case #209851726-closed in error.  i have been trying to call to take care of this problem but have not been able to get through.