the whole message is "error getting license license server communications problem E_AUTH_BAD_DEVICE_KEY_OR_PKC12
i receive this error when i try to reopen my downloaded book. if i deauthorize and authorized my pc then dowbload the book again i can read it.
dell inspirion 910 netbook, windows xp sp3
case #209851726-closed in error. i have been trying to call to take care of this problem but have not been able to get through.
Retrieving data ...