Having problems installing Acrobat XI from Creative Cloud. I receive a few error messages each time I try.
Can anyone help?
This is the message:
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {23D3F585-AE29-4670-8E3E-64A0EFB29240} Acrobat Professional 11.0.0.0 -----------
ERROR: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroPro.msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroPro.msi
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
-------------------------------------------------------------------------------------
Hi,
This msi error (1613) usually means previous install is creating problems with this install. Have you tried uninstalling all previous versions of Acrobat?
Regards,
Anirudh