6 Replies Latest reply on Apr 3, 2013 5:47 PM by Russman92

    PSCS6 - licensing verification fails when installing an extension


      I receive the error message when using Extension Manager "this extension cannot be installed because licensing verification failed".  I have checked the My Products and Services section of the Adobe web site and it shows my correct serial number for PSCS6.  How can I overcome this problem so that Adobe knows I have a valid license and let me install the extension?