Just checking to see if there has been a response, but nothing yet.
Does anyone have any ideas? or where can I contact Adobe support direct as there doesn't seem to be an option available!
yes I tried it. Unfortunately, it have the same error.
Hi DMS LT Manager,
Thank you for contating Adobe Support.
Can you please let us know which operating system you are using?
Also is the same issue can be seen on blank presentation (2007) as well?
Had sorted the issue out, the problem being there were conflicting add ins running in PowerPoint. So you need to advise users of Presenter that this could be the problem, and that they need to disable other add ins as part of process to solve issues with Presenter returning errors.
I had advised your team already.
L T Manager