3 Replies Latest reply: Jan 11, 2013 4:37 AM by Noel Carboni RSS

    Photoshop won't start.....

    Bruno Max 1010

      Hi I am using Adobe Photoshop CS6 Extended trial version. I always get this error "The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll" and I have confirmed my system requirements many times and I have reinstalled many times...........(uninstalled and deteled old regs and files for photoshop cs6 and download again and reinstall.....)                                                                                                                                                      

      "System Requirements for Photoshop CS6:

      Windows

      • Intel® Pentium® 4 or AMD Athlon® 64 processor; 2GHz or faster processor
      • Microsoft® Windows® XP with Service Pack 3; or Windows 7
      • 1GB of RAM
      • 1GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
      • 1024x768 display (1280x800 recommended) with qualified hardware-accelerated OpenGL graphics card, 16-bit color, and minimum 512MB of VRAM (Recommended - 1 GB)
      • DVD-ROM drive"

       

      I got:

      "Microsoft Windows XP

      Professional

      Version 2002

      Service Pack 3

       

      My pc specification:

      Intel(R) Core(TM) i3 CPU

        550   @ 3.20GHz

      3.20 Ghz, 3.49GB--->"4 GB" RAM

       

      Hard Disk(2 TB)

       

      Display card:

      NVIDIA GeForce GTX 460 (1 GB DDR5 of VRAM)

        1920x1200 display

       

      And got a LG super multi DVD-ROM drive"

      It seems that my pc can run photoshop right?

      But not..(even start it)..........

      please help me.........

       

      [ eye-stabbing colors removed by admin ]