1 Reply Latest reply on Jan 11, 2013 2:19 AM by sjpt

    ebooks download to my computer not ade

    cozy123456 Level 1

      I am using a hp desktop and have ade1.7 installed . My operating system is windows 8. My ebooks download to my computer from my public library ok but not to ade. My instructions state once I am prompted to open the file ade will open automatically. It doesn't, and when I open it manually nothing is in it.  Thank you in advance for any help

        • 1. Re: ebooks download to my computer not ade
          sjpt Level 4

          Normally installing ADE should register it to open .acsm files.  It looks as if this hasn't happened for you.

           

          Find a dowloaded .acsm file in Windows Explorer: it may well be in your Downloads directory.

          Right click, and select 'Open With', and 'Choose Default Program'

           

          If ADE appears in the list of available programs, choose it.

          If not, choose 'More Options' and see if ADE appears.  If so, click it.

          If not, 'choose 'Look for another app on this PC' and brose for ADE.

          It will probably be at "C:\Program Files\Adobe\Adobe Digital Editions\digitaleditions.exe"

           

          This should open that .acsm file now; and also set it up so that others open with ADE automatically in future.

           

          Unfortunately, even though ADE can open .acsm files, the ctrl-O open dialog won't let you open them.