10 Replies Latest reply on Dec 18, 2015 5:41 PM by Ken Binney

    How can I find Serial Number of installed DW

    RobertPhoenix
      I'm trying to reconcile all our Dreamweaver and Fireworks Licenses. I think I know which licenses we have, but I don't know where they have been installed.

      On my own machine I have a copy of Dreamweaver 8 and Fireworks 8 - How can I find out which serial number was used when they were installed ?

      Thanks.
        • 1. Re: How can I find Serial Number of installed DW
          Mythic
          Click Help and about on both programs and look under version number it
          should be the serial number you used.
          Dave

          "RobertPhoenix" <webforumsuser@macromedia.com> wrote in message
          news:fifmiq$hku$1@forums.macromedia.com...
          > I'm trying to reconcile all our Dreamweaver and Fireworks Licenses. I
          think I
          > know which licenses we have, but I don't know where they have been
          installed.
          >
          > On my own machine I have a copy of Dreamweaver 8 and Fireworks 8 - How
          can I
          > find out which serial number was used when they were installed ?
          >
          > Thanks.
          >


          • 2. Re: How can I find Serial Number of installed DW
            Mythic
            Baxter wrote:
            > Click Help and about on both programs and look under version number it
            > should be the serial number you used.

            The serial number is displayed on the About screen only when individual
            licences are purchased. With volume licences (common in companies and
            educational establishments), the serial number is not displayed. This is
            probably to prevent employees and students from "borrowing" the serial
            number.

            --
            David Powers, Adobe Community Expert
            Author, "The Essential Guide to Dreamweaver CS3" (friends of ED)
            Author, "PHP Solutions" (friends of ED)
            http://foundationphp.com/
            • 3. Re: How can I find Serial Number of installed DW
              RobertPhoenix Newcomer
              Thanks for the help.

              I don't see a serial number in the about screen so it must be on a volume license.

              I wonder if I can verify which volume license is being used, or how many of the licenses have been used.

              (We have a mixture of licenses - starting off with various individual purchases, followed by a multiple purchase from Macromedia - which may have only had one serial number, followed by a volume license from a reseller - which definitely had one serial number)

              • 4. Re: How can I find Serial Number of installed DW
                RobertPhoenix Newcomer
                Thanks for the help.

                I don't see a serial number in the about screen so it must be on a volume license.

                I wonder if I can verify which volume license is being used, or how many of the licenses have been used.

                (We have a mixture of licenses - starting off with various individual purchases, followed by a multiple purchase from Macromedia - which may have only had one serial number, followed by a volume license from a reseller - which definitely had one serial number)

                • 5. Re: How can I find Serial Number of installed DW
                  Mythic
                  RobertPhoenix wrote:
                  > I wonder if I can verify which volume license is being used, or how many of
                  > the licenses have been used.

                  I think the only way is to contact Adobe customer support or the
                  reseller. I don't think it matters which licence you used, as long as it
                  was a legitimate one. AFAIK, volume licences are like individual ones.
                  The serial number refers to the product or suite, so a licence for
                  Studio 8 won't work with CS3 and vice-versa.

                  --
                  David Powers, Adobe Community Expert
                  Author, "The Essential Guide to Dreamweaver CS3" (friends of ED)
                  Author, "PHP Solutions" (friends of ED)
                  http://foundationphp.com/
                  • 6. Re: How can I find Serial Number of installed DW
                    sandy1922 Newcomer

                    Hi, I know everone get stuck finding the serial number when it is lost, and hence, it is a good practice to register your genuine copy after the installation. If you have the copy installed on the system and not registered, please do that and call Adobe Customer Service or Live Chat after 24 hours and provide the email address used to register. I'm sure, if it is registered they can help you.

                     

                    To register --- > Find Help > Registration, after you launch the program on your system.

                     

                    If it is already registered and not able to find the serial number...please take a look at the below post.

                     

                    http://forums.adobe.com/message/2483989#2483989

                    • 7. Re: How can I find Serial Number of installed DW
                      rashedr78575567

                      piease give me a serial number

                      • 8. Re: How can I find Serial Number of installed DW
                        rashedr78575567 Newcomer

                        valid date may DW cc .what can i do?

                        • 9. Re: How can I find Serial Number of installed DW
                          Jon Fritz II Legend

                          Adobe apps in the Creative Cloud no longer uses serial numbers.

                           

                          Once you purchase a subscription, you log into the Creative Cloud Desktop App to download the programs. As long as your user Id is associated with a valid subscription, the programs function.

                           

                          Go here to pick up a subscription:Creative Cloud pricing and membership plans | Adobe Creative Cloud

                          • 10. Re: How can I find Serial Number of installed DW
                            Ken Binney Ninja

                            Robert -

                            On the older Macromedia products, open the program, click on the "Register" dropdown and select "Print Registration". It should open an HTML page containing a Form with the serial number already entered. Don't bother trying to send in the form as as the Macromedia activation server is no longer running. (see Error: Unable to Activate | Macromedia products)


                            Another method would be to download a free program called Belarc Advisor

                            After installing, it will locally analyze and generate a very comprehensive report on all the hardware & software on that computer including software licenses.

                             

                            Invaluable tip !

                            Keep Belarc  on the computer and rerun it to update the report over time.

                            Obviously you can download and install Belarc on all your machines. It's awesome to show a new IT guy everything that's on your machine, from motherboard, BIOS version, hard drives and memory to what OS security fixes have and have not been installed

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