0 Replies Latest reply on Jan 12, 2013 10:53 AM by GGEmiliano

    After Effects CS6 crashes, causing my iMac to restart

    GGEmiliano

      After Effects CS6 crashes, causing my iMac to restart.

      I want to buy AE CS6, so I downloaded the 30-day trial version.

      I followed all the instructions to install it properly and followed several tutorials to optimize it for my computer.

      This is what I use:

       

      iMac 27''


      CPU:

      3,2 GHz Intel Core i3


      memory:

      16 GB 1333 MHz DDR3


      archive:

      1 TB


      graphics card:

      ATI Radeon HD 5670 512 MB


      operating system:

      OS X 10.8.2 (12C60)


      we are filming with:

      Canon 5D Mark II


      File format:

      QuickTime (.mov)

       

      Based on everything I've read, my iMac has all the system prerequisites to use AE, and all the other programs that I use for video and audio recording and editing ( Final Cut X, Logic Pro, Pro Tools, Photoshop CS6, etc. ), work perfectly, run smoothly and never crash.

       

      After Effects CS6 crashes constantly, causing the computer to restart. It seems to run smoothly, then I start a render and it crashes; or I start a color correction with Curves and it crashes. Each and every time the computer restarts by itself.

       

      I've tried rendering smaller portions of video at a time, sometimes it finishes the rendering, sometimes not.

       

      Hope somebody can help me! Thanks.

      Hilary